Are you not completely satisfied with a purchase? You can easily exchange or return your product for 14 days from the date of receipt of your order.

WARNING :
- The returned product must be intact, in its original packaging, along with its accessories and instructions.



1. Prepare your product for return: pack it as far as possible so that it is protected during transport, ideally in the original package.


2. Connect to the site www.parfumea.fr

    Access your order history from your account.
    Select the order containing the product you wish to return.
    Select the product (s) to return by checking the box next to their name (s).
    Specify the quantity of product (s) to return (if several quantities of the same product are to be returned).
    Add an explanation (in the "Return of goods" section).



3. Upon receipt of your package:
The product is verified. If it meets the return conditions, we will refund it to the original payment method or by creating an online credit.
 
* To know all the conditions of return and refund, you can consult our general conditions of sale here.